Today is National Mom and Pop Business Owners Day, a day to celebrate the more than 27 million small businesses in the U.S. that create economic growth. Owning a small business is a great thing to do as it showcases independence and helps with your community’s growth. However, the main downside to owning your own business is the upkeep aspect, which is where costs can start to pile up. This is why a lot of big corporations beat out small businesses as they have found a way to minimize costs. One way small businesses can keep up with demand and the threat of big businesses is by offering same-day delivery. Below are three reasons as to how same-day delivery can help small businesses.
Customers Want Same-Day Delivery
With technology advancing every day, the thought of instant gratification is becoming more of a norm in today’s society. This thought of instant gratification has been apparent when it comes to people receiving deliveries. As people want to get what they ordered as soon as possible. This is why Amazon’s prime membership has been so popular as it has a two day guaranteed shipping on most items. For small businesses, incorporating and partnering with a courier that can provide same delivery can drive future sales. As a study showed that 74 percent of consumers said they would purchase from a company again if they had same-day delivery.
When you opt to partner with a courier service that offers same-day delivery and other delivery services you do not need to maintain an in-house fleet of cars and hire drivers. These costly operations can get costly over time and hard to manage. Courier services are the perfect solution as they have their own set of cars and drivers, which will save our small business money over time. The biggest advantage to couriers, like Xpressman, is the use of technology to manage logistics as well as building a connection with the consumer. Consumers can stay in touch with the items they requested so they know where they are every step of the way. Some technological solutions that are available with couriers include:
Build Brand Loyalty With Same-Day Delivery
For small businesses, building your brand can be challenging as you do not have the funds necessary that big corporations do for advertising. This is where customer satisfaction comes in to play for building a brand for small businesses. The courier service of your choosing will act as an extension of your brand and represent it how you would yourself. The final step, and strongest impression, of a transaction with a business is the delivery of a package to a consumer. A positive experience with this final step instill trust in your brand and bring back repeat customers.